Patient Success

Proactive MD is to manage the cost of healthcare for companies while
providing the highest quality care for the individual. It’s our obligation
to not only provide affordable high quality care, but to simultaneously
provide excellent customer service in an attempt to create the best
patient experience possible. Below is an example of what our
members have to say.
our results

Patient Satisfaction

Proactive MD

  • 97% 97%
  • 97% 97%
  • 97% 97%
  • 97% 97%

Versus

Appointment Availability

Provider Communication

Follow Up

Staff Customer Service

National Average

  • 60% 60%
  • 72% 72%
  • 64% 64%
  • 60% 60%

What Our Members Have To Say

I LOVE THE NEW CLINIC!
It is run so much more professionally. They always seems to have “same-day-appointments” or work you in for things that crop up and need attention.
They are efficient but best of all – they do not make you wait in the exam room for 30 to 40 minutes before the Dr./Nurse Practitioner comes in. They respect the value of your time.

Lafayette, IN

I’ve learned so much from the excellent staff at the WFL clinic. Lab work goes into more detail than any previous doc ever did, and the NP is phenomenal. Very pleased with the support and detailed info that I’ve received, and I’m now looking forward to working with the wellness coach after doing the baseline survey with the machine that measures body fat and muscle mass. It’s a tremendous resource to offer to patients.

Valparaiso, IN

During a routine visit for a cold & cough, suggested an EKG be done, due to shortness of breath. After the EKG, I then went on to have a Heart Cath, and am scheduled for triple bypass surgery. Am so thankful for all the staff and grateful that we as employees have the Wellness Center and are under such great care. Thanks!

Terre Haute, IN

I went with my son. I did not have an appointment but I had symptoms and the staff was so accommodating and fit me into their schedule. I am so glad they did! They were awesome.

Knox, IN

I don’t know what my husband and I would do without this facility. I provides us with great care and the best staff ever. My husband uses the clinic several times a year for blood work. He loves all of the staff there. It is a wonderful asset.

Jeffersonville, IN

I was early for appointment and they seen me right away. I was feeling awful and doc took her time with me. Explained everything. She made me feel like I was important. The other workers were friendly and explained how I would feel after breathing treatment and how the shot I got would work.

Merrillville, IN

They are always VERY thorough, efficient and friendly – this is an unbeatable combination. This is a tremendous resource for employees to have.

Greencastle, IN

They were able to get me in without an appointment. Very satisfied with the visit and follow up.

Greencastle, IN

SUPER accommodating today to get me in to be seen, friendly and reassuring that I wasn’t a problem needing a last minute appointment.

Madison, IN

Provider is very friendly and knowledgeable. Easy to make an appointment and be seen promptly. I appreciate that the visits are not rushed.

Knox, IN

I feel so blessed to have a wonder clinic to go to and the staff are amazing. They care I’m not just a number!!!

Terre Haute, IN

I was in and out quickly for a blood draw and meds. It took me longer to drive there!!!! Staff is great!

Covington, IN

Ready to Learn More?

To date, our Direct Primary Care network has delivered care to over
30,000 individuals with over 200,000 patient encounters.

Our purpose at Proactive MD is to provide our patients with unparalleled quality of care, incorporate technology to improve overall health, create transparent pricing and provide open access to your Provider at YOUR convenience.

Location

Proactive MD
Direct Primary Care
3495 s 4th st.
Terre Haute, IN 47802

Or call 844-333-0802 for more information or to join today.